Technology and Tools

AMC's information systems are developed with both client and staff needs in mind. Our Information Systems Team works diligently to develop and enhance AMC's capabilities to keep client organizations running smoothly and efficiently. This state-of- the-art infrastructure provides clients and staff with the following: a strong firewall, an e-mail server with high security and room for growth, redundant data backup, state-of-the-art in-house hardware and software, and a robust phone system with a full range of message capabilities.

AMC's technology investments enable us to offer tremendous capability and flexibility in managing every aspect of an organization, from strategic planning, finances, conferences, and meetings to registration, database maintenance, desktop publishing, and general administration.

AMC uses Personify Enterprise Suite, a multitiered, component-based database system that can be modified without the expense of customized scripting or programming, to manage membership. In addition to such basic information as mailing and e-mail addresses, phone and fax numbers, and dues payments, Personify tracks meeting registrations, committee memberships, product orders, conference presenters, fundraising, sales contacts, and all other details necessary to maintain accurate member profiles.

With AMC, your organization can feel secure that every time a member renews, registers, purchases, moves, or is promoted, your records are updated. Our highly skilled staff maintains data integrity with proven processes for updating names, telephone numbers, addresses, credentials, and other essential information. In today's electronic world, an association's member data can be its most valued asset. Your member data will be

• Well maintained. AMC's database standards support the integrity of member data and our highly trained staff members adhere to the policies and procedures honed to meet the day-to-day needs of your association.
• Cultivated. Association staff, members, and board will have access to the database to improve the quality of your member data. AMC's systems are prepared to handle secure Web access to membership records, committee lists, conference registrations, product purchases, etc. The goal is to extend the member data to authorized users in a practical, safe, and straightforward manner.
• Mined. AMC's reporting and business intelligence tools empower staff to seek answers from your member data. Real-time reporting ensures that staff can delve into the data and extract what they need, when they need it.