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Careers at AMC

Employee Benefits


Positions Available

Marketing Administrator
Senior Education Manager
PR&D Administrator

Job Title: Marketing Administrator

Status: Full Time

As a Marketing Administrator you are responsible for

  • Publishing and maintenance of the client web site.
    • Collaborate with account team staff to ensure timely updates, postings and removal of outdated copy.
    • Maintain ongoing promotional calendar.
    • Track analytic data to ensure that content aligns with client’s strategic goals.
  • Distribution of electronic and print communications, including those to members, certificants, and customers:
    • Development and management of mail and email lists
    • Maintain ongoing promotional calendar by collaborating with appropriate staff to identify target audiences, devise messages and manage responses.
    • Development of effective, clear and accurate messaging.
    • Deliver electronic and print communication that maintains NAHQ’s voice and brand through appropriate email tools.
    • Tracking and analyzing key metrics to increase use and response rates.
    • Ongoing coordination of client process to decrease bounce back messages.
  • Coordination of promotional activities through social media.
    • Develop and maintain social media calendar that aligns with other marketing strategies and client goals.
    • Post information on NAHQ’s social networking sites, including the NAHQ Network, Facebook, Twitter and LinkedIn.
    • Monitor sites and share relevant content with account team staff.
    • Assist IT and other account team staff to maintain and update the NAHQ mobile application and NAHQ Network as needed.
    • Track and analyze data from social media efforts to ensure that the strategies support client goals.
  • Assist with activities to support the member and customer experience.
    • Membership correspondence, including aiding member service staff and responding to direct member and customer queries
    • Coordinate monthly and unique campaign mailings to members and prospects.
    • Execution of monthly membership retention program
    • Supply membership and customer lists as needed for mailings, membership programs, and other client needs as assigned.
    • Develop and draft content for regular monthly e-newsletter and other publications as assigned
    • Assist in the development of campaigns to promote and increase use of membership benefits including the NAHQ Network, journal, Dr. Heller Memorial and others.
  • Provide regular analytic reports for membership, product and program sales and other promotional activities, using Personify, Constant Contact/Informz and other tools.
  • Support and coordinate product sales and inventory.
    • Maintain product listings in the NAHQ Online Store
    • Coordinate with publishers to stock non-NAHQ products
    • Manage product inventory, working with staff to ensure products are available when requested
    • Manage calendar posting and label sales requests
  • Assist with NAHQ’s external communicationactivities
    • Distribute press releases as assigned
    • Update external marketing list bi-annually
    • Maintain connections via social media
    • Coordinate and ship collateral requests
  • Maintain client database (Personify), coordinating activities to keep data current; develop deep knowledge of database practices to advise team members on opportunities and uses for available data or collecting new data; use database to provide reports regular and as-needed reports to the account team
  • Provide administrative support to the team as needed, including meeting minutes, accounts payable administration, team meeting scheduling, travel coordination, etc.
  • Assist in support of client technology, including mobile app and other tools for member and customer use.
  • Support client volunteer teams as assigned.
  • Assist in development of annual marketing plan and budget.
  • Assist in development and execution of creative marketing approaches.
  • Stay current on industry trends affecting web, marketing, and communications as they relate to marketing and communication, associations, and to healthcare quality.
  • Performance of other duties as assigned

The ideal candidate will have the following qualifications and demonstrated experience;

  • Bachelor’s degree, preferred areas include marketing, communications, journalism, management, non-profit or applicable area
  • Minimum one year experience preferred
  • Excellent writing, proofreading and copyediting skills
  • Ability to organize and manage multiple projects/priorities on tight deadlines while maintaining attention to detail
  • Motivated self-starter with the ability to recognize opportunities and voice ideas.
  • Ability to develop/adjust/reconfigure plans or projects on tight deadlines
  • Experience with current client software preferred: Informz, Joomla, Personify or other Database, and Content Management Systems.
  • Excellent interpersonal and communication skills.
  • Strong customer service orientation and desire to provide a positive customer experience at every opportunity
  • Desire to be a part of a team serving a client’s needs.
  • Commitment to company values.
  • Ability to travel out of state and overnight. (Limited travel required)

Send resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Job Title: Senior Education Manager

Status: Full Time

As a Senior Education Manager you are responsible for educational program and product development and innovation for a medical/healthcare association that provide revenue streams, add value to the membership, and support the clients’ missions and strategic goals. Responsibilities include;

  • Provide oversight for continuing education, professional development, and other educational solutions to meet the needs of target healthcare professionals.
  • Supervise staff responsible for educational programs, products, publications, and other professional resources and services.
  • Identify and assess new programs and products that diversify the associations’ revenue sources and help translate strategic priorities into marketable products and services.
  • Oversee the program and product development pipeline from idea generation to end-of- life cycle.
  • Research, review, and analyze new educational products, programs, and services including opportunity assessments, market research, competitive analysis, member and other customer needs assessments, and financial feasibility.
  • Work with volunteers and subject matter experts as needed.
  • Work with staff from various internal departments and cross-functional teams to explore and define business plan elements, including metrics to measure success, timelines, and resource requirements.
  • Develop methodology to regularly perform review of programs and products to identify assessment criteria including success factors, improvements to be made, and lessons learned.
  • Work in conjunction with marketing staff to support the creation of marketing plans for products and services. Elements include market segmentation, value proposition development, product positioning, pricing strategy, and communications strategy.
  • Keep abreast of current external developments and best practices in educational program and product development, translating these ideas to internal program and product activities.
  • Prepare written reports that detail business strategy, plans, and results. Monitor and report on performance milestones and annual budgets across new and existing business initiatives. Develop reporting mechanisms such as performance dashboards and business plan formats conducive to quick and easy Board review.

The ideal candidate will have the following qualifications and demonstrated experience;

  • Bachelor’s degree. Master’s a plus.
  • Five years of experience in medical education product/program development.
  • Three years in a management/supervisory role leading staff to successful outcomes
  • Knowledge of implementation and management of contemporary professional development, continuing education, e-learning, publishing and other content delivery methods.
  • Strong analytical, problem solving and critical thinking skills.
  • Strong project management skills. Ability to handle multiple projects simultaneously
  • Excellent verbal and written communication skills
  • Extremely organized, a self-starter, agile facilitator and resourceful team player.
  • Demonstrates and models drive and a high-level of engagement in helping the organizations achieve their goals.
  • Is inquisitive, interested, positive, and proactive in everything he/she does.
  • Retains focus and optimism even in times of ambiguity or when facing potential roadblocks.
  • Views change as an opportunity to produce better results.
  • Pays attention to how new approaches, policies, and guidelines integrate and align with current ones
  • Develops and produces quality written work that is attractive, practical but thorough and accurate.
  • Intermediate computer proficiency.
  • Ability to travel out of state and overnight
  • Commitment to company values.

Please send resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Job Title: Administrator, Professional Relations & Development (PR&D)

Status: Full Time

As a PR&D Administrator you are responsible for:

  • Assisting in the administration and reporting efforts of the sales function. The person will ensure that all assigned functions are performed accurately and efficiently. Individual needs to be detail-oriented, organized and have effective time-management skills.
  • Produce, and maintain consistent accurate reports by program and company for exhibit, advertising, sponsorship and corporate member programs in appropriate databases including ExpoCad, ACT and Personify; distribute reports to identified staff.
  • Assist manager in Internet research for program funding opportunities. Aid in the completion, submittal and tracking of grant applications for funding.
  • Modify, send, and track Letters of Agreement (LOAs) for funding of programs
  • Prepare and send various types of correspondence, including but not limited to broadcast e-mails and mailings.
  • Track status of planning calendars and marketing plans.
  • Maintain current sales information on the association websites including: exhibitor listings, prospectuses, support opportunities, advertising information and corporate members.
  • Perform follow-up with the following categories:
    • Exhibitors – receipt of signed contract, payment, registration, program description, reconcile reports with data entry and disseminate decorator service kit
    • Advertisers – receipt of insertion order and advertising materials
    • Sponsors– receipt of signed LOA and logo, coordinate entry in personify, order signage and promotional products and verify payment
    • Corporate Membership-signed contracts, logos, company description, send renewal invoices and verify payment.
    • Vendor list – maintain and assist in the development and periodic updates of contact, support history and product information.
  • Prepare work order forms for GPC (General Processing Center) mailings, assembling of materials including media kits, association packets, and general mailings.
  • Prepare meeting material for conference to support exhibit programs.
  • Assist in tracking payments in personify and reconciliation of aging reports.
  • Assist with recruitment marketing including contacting potential advertisers and exhibitors, sending information, maintaining reports and data base.
  • Maintain corporate membership records and website listings including logos and descriptions.
  • Attend sales department and coordinator meetings to streamline processes and procedures.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree or equivalent job experience.
  • Proficient in MS Office, Internet researching and social media.
  • Excellent interpersonal and communication skills.
  • Excellent organizational skills.
  • Self-starter
  • Ability to initiate projects and tasks.
  • Strong customer orientation.
  • Ability to travel out of state and overnight
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Commitment to company values.

Send resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


 
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