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Careers at AMC

Employee Benefits


Positions Available

Executive Director, Society of Cardiovascular Anesthesiologists (SCA)
Senior Account Manager - HOPA
Member Service Representative
Assistant Editor
Education Administrator
Sales Manager, Professional Relations & Development (PR&D)
Technical Resource Manager
Graphic Design Intern
Editorial/Communications Intern

Job Title: Executive Director, Society of Cardiovascular Anesthesiologists (SCA)
Status: Full time
Read the complete position profile (PDF)


Job Title: Senior Account Manager - HOPA
Status: Full Time

As a Senior Account Manager for you are responsible for

  • Coordinating, implementing and administering assigned client and corporate projects and activities.
  • Assure quality service for client projects and activities, with the objective of client satisfaction.
  • Works closely with Executive Director, volunteers, other senior account managers, and internal service departments.
  • Assist the Executive Director in overseeing delivery of programs and services to meet client needs. Assists in translating strategic plans into operational plans and implement new programs and services.
  • Participates in the development of innovative ideas and project plans for new and improved products and services.
  • Act as secondary liaison between Association organizations (Board, volunteers, committees) and internal Service Departments to ensure cooperative environment.
  • Develops consultative relationships with volunteer leadership.
  • Develops and monitors client budgets; ensures adherence to budget guidelines and objectives.
  • Reviews service billing and acts as a resource to account manager for questions related to payables.
  • Works with designated client committees on assigned activities and programs. Coordinates activities and projects of assigned committees and task forces.
  • Participates in development of policies and procedures and implements them.
  • Coordinates board meetings and supporting board materials.
  • Oversees implementation and administration of travel grant program
  • Reports account activities to client boards as assigned.
  • Participates in assessing account-staff needs and setting goals and objectives.
  • Participates in orienting and evaluating account staff.
  • Manages and mentors account staff.
  • Travel to annual client conferences, supervise and participate in on-site activities.
  • Responds to telephone and written inquiries.
  • Generate correspondence and reports.
  • Handle other responsibilities as assigned.

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor’s degree.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal and communication skills.
  • Management skills: Problem solving, critical thinking, decision making, time management, project management, strategic thinking, interpersonal communications, organization.
  • Professionalism: Good judgment, integrity, accountability, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence, coach and mentor to other team members.
  • Customer service attitude and skills: Team player, commitment, patience, enthusiasm, creativity, listening, comprehension, flexibility/adaptability, initiative, cooperation, attention to detail, resourcefulness.
  • Strong customer orientation.
  • Previous management experience.
  • Previous association management experience
  • Ability to organize and manage multiple projects/priorities.
  • Uses expertise to implement effective outcomes for client projects.
  • Ability to think ahead and plan over a one to two year time span.
  • Intermediate computer proficiency.
  • Commitment to company values.

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Title: Member Service Representative
Status: Full Time

As a Member Service Rep you are responsible for

  • Providing professional and effective customer service for all internal and external customers while striving for resolution with one call.
  • Receive, investigate and respond to inbound calls.
  • Answer customer questions regarding membership, meetings, publications, products, programs and a variety of other general inquiries.
  • Take orders such as membership, conference and course registration, product and label orders, and enter into Personify database.
  • Proactively provide solutions to customer problems
  • Respond to inquiries that are received via the phone, fax and e-mail for assigned clients.
  • Provide regular and timely updates to Member Service team on membership, conference, products and programs for assigned clients.
  • Make calls to customers with a balance due on conference registrations for assigned clients.
  • Attend client team meetings for assigned clients.
  • Assist with onsite registration, as requested by account teams.
  • Respond and report on any and all complaints.

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor degree
  • Experience working in a call center or customer service role
  • Customer service attitude and skills: friendly, courteous, helpful, patient, enthusiastic, good listener, takes initiative, pays attention to detail, resourceful, willing to take the extra step to ensure customer ‘s needs are met.
  • Professionalism: good judgment, ability to interact with all levels of staff and customers, confidence, appropriate demeanor and appearance,
  • Excellent verbal communication skills.
  • Excellent interpersonal skills: positive, professional, team player.
  • Able to perform and organize multiple tasks.
  • Able to anticipate potential problems and proactively provide solutions
  • Strong computer skills including Microsoft Office Suite, web, database.
  • Able to travel out of state and overnight.
  • Commitment to company values.
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Job Title: Assistant Editor
Status: Full Time
As an Assistant Editor you are responsible for

  • Work effectively in a team environment in which cross-functional team members collaborate on projects.
  • Use a content management system(s) and html knowledge to code e-newsletters and update website content.
  • Edit, proofread, and provide administrative support for various printed and electronic products, including newsletters, journals, magazines, books, and marketing materials.
  • Incorporate layout edits using InDesign software.
  • Style manuscripts, correspond with contributors, obtain copyright permissions, and keep accurate and up-to-date files.
  • Be aware of the latest web and digital publishing trends and take part in new and/or improved services based on identified trends.
  • Ensure high-quality content by editing for consistency and adherence to existing styles, including AMC, American Psychological Association (APA), American Medical Association (AMA), and Associated Press (AP) style.
  • Support quality assurance testing for website redesigns and digital products.
  • Assist the UXUI designer  on search engine optimization activities  for client websites.
  • Monitor client sites using Google Analytics.  Includes working with the web editor to create and monitor reports.
  • Foster consistent communication with internal stakeholders, including members of client teams, editorial, Web, design, and information services staff.

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor’s degree in English, journalism, communications, or related field.
  • About 1 year of experience in editing and digital content management.
  • Knowledge of publishing processes.
  • Ability to work effectively both independently and within a team.
  • Excellent interpersonal and communication skills.
  • Strong customer orientation.
  • Technical problem-solving skills.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Commitment to company values.
  • Knowledge of Microsoft Office suite, content management systems, mid-level HTML, and InDesign.

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Job Title: Education Administrator
Status: Full Time
As an Education Administrator you are responsible for

  • Conference committee and course faculty support.
  • Continuing Education (CE) committee support. (Schedule calls, distribute agenda, draft minutes, etc.)
  • Coordinates speaker contracts, A/V forms, and other contact as needed.
  • Obtains speaker handouts/session slides and coordinates slide reviews.
  • Assists with coordination of abstract submission and review processes.
  • Provides speaker and abstract information for conference program guides.
  • Coordinates posting of online evaluations.
  • Coordinates conference poster sessions.
  • Makes updates to course materials as needed.
  • Creates activity summaries for all CE activities for compliance with accreditation providers.
  • Files CE, conference, and other paperwork in accordance with accreditation provider guidelines.
  • Provides support for other online and distance education offerings (webinars, etc.).
  • Responds to telephone and written inquiries.
  • Composes letters and routine correspondence and generates reports as needed.
  • Maintains client listservs (sign participants up, answers questions, etc.)
  • Travel to annual client conferences and courses.

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor’s degree or equivalent job experience.
  • Excellent interpersonal and communication skills.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
  • Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Intermediate computer proficiency.
  • Ability to travel out of state and overnight.
  • Commitment to company values.

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Job Title: Sales Manager, Professional Relations & Development (PR&D)
Status: Full Time
As a PR&D Manager you are responsible for

  • Achieve or exceed client revenue goals through innovative programming designed to achieve client objectives including, but not limited to: advertising, product sales, annual meeting activities, sponsorship and commercial support, industry relations and council activities, and job posting and recruitment activities.
  • Build and manage relationships with external supporters that establish clients as viable collaborative partners.
  • Work with key client team members to develop an integrated plan for revenue generation including projected budgets, expected expenses, promotional messaging and materials, targeting, forecasting, and outcome assessment.
  • Implement sales plan, assess progress, and adjust as needed with routine reporting to client and PRD Director.
  • Report client sales activities and information to PRD Director and appropriate client account team staff.
  • Generate correspondence and reports.
  • Create metrics and monitor sales process on programs.
  • Uncover, analyze and utilize market research and competitive data.
  • Understand and comply with industry guidelines and association regulations.
  • Manage appropriate vendor relationships as needed.
  • Build cooperative efforts between PRD staff, service teams and accounts teams.
  • Lead peers by setting an example of collaboration and operational excellence on team and with client staff.
  • Take on additional support responsibilities as determined by department and clients on an as needed basis.

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor’s degree.
  • Minimum 3-5 years of experience in sales/advertising, background in healthcare is a plus.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal, verbal, and written communication skills.
  • Professionalism: Good judgment, ability to interact with all levels of staff, vendors and leadership, appropriate demeanor and appearance, confidence.
  • Customer service: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Self-starter and ability to think ahead and plan.
  • Strong computer proficiency.
  • Commitment to company values.

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Job Title: Technical Resource Manager
Status: Full Time

The Technical Resource Manager will have knowledge of the construction industry and work with other staff and leaders to advance the association’s technical and research goals. Function in an operational, hands-on capacity and in a manner that maintains and expands the association’s reputation for professional and technical competence.

As a Technical Resource Manager you are responsible for
Primary

  • Providing technical support and oversight for International Staple, Nail, and Tool Association (ISANTA) including:
  • Coordination/execution for the upkeep of the ICC ESR program
  • Involvement and reporting of ASTM and ANSI activities
  • Development and tracking of code proposals that impact ISANTA
  • Communication with various ISANTA committees on activities including Safety, Legal, and Standard Development events that could impact this membership.
  • Daily support of technical issues as they arise. This will involve direct contact with the end user, identification of the issue, research to resolve the issue, and communication of the resolution to the end user.

Secondary

  • Assist in the development of educational and technical documentation to support all Product Services clients. This includes research, writing, creation, and in some cases presentation of these educational programs
  • Daily technical support of end users and association members
  • Involvement and coordination of Committees and Task Groups specifically created to resolve technical issues. Staff function is to keep these efforts moving forward on task and to ensure that the reporting of status and results is done in a timely and complete manner to the Board, Association, and the general public.
  • Creation of informational/educational documents as required by the association
  • Assist with development and refinement of the technical programs and budgets

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor’s degree in engineering, physics, material sciences or related field.
  • Minimum of three year’s work experience in construction or a construction related field
  • Knowledge and experience in the building code and standards community is preferred
  • Experience with ASTM and ANSI are a plus
  • Ability to travel out of state (and potential international) as required.
  • Excellent interpersonal and communication skills.
  • Strong desire to “find or create solutions” in order to satisfy the needs of the association and the end user.
  • Must be able to organize, manage, and complete multiple projects/priorities as a regular “business day”.
  • Ability to think ahead and plan accordingly.
  • Intermediate computer proficiency.
  • Commitment to company values.

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Job Title: Graphic Design Intern
Status: Intern

Work with graphic designers and editors to produce deliverables including brochures, flyers, direct mail, business stationery, print and digital advertising, newsletters, magazines, books, website design, digital graphics and large format displays. This includes:

  • Graphic production work to update materials and carry existing designs through additional collateral applications.
  • Understanding and following appropriate branding and style guide requirements when applicable.
  • Creating new materials based on client requests.
  • Searching for stock photos and graphics.
  • Soliciting print bids and coordinating print production with vendors.
  • Adhering to deadlines, budget, and quality expectations.
  • Maintaining consistent and proactive communication with editorial, design, and web staff.
  • Attending project planning meetings and presentations with clients.
  • Developing web/digital knowledge through engagement with an internal digital experts team (analytics, content strategy, or user-centered web design) and applying it to client projects as needed.

The ideal candidate will have the following qualifications and demonstrated experience

  • At least three years of completed undergraduate course work in a Graphic Design (or other related major) bachelor’s degree program.
  • Strong typography and composition skills.
  • Must provide a digital or online portfolio of graphic design work for consideration.
  • Proficient with Adobe Creative Suite for Mac environment with focus on InDesign, Photoshop and Illustrator.
  • Working knowledge of Microsoft Office programs.
  • Knowledge of print production process helpful but not required.
  • Basic knowledge of HTML and CSS are helpful but not required.
  • Ability to work effectively as part of a team.
  • Excellent interpersonal and communication skills and a strong customer service attitude.
  • Ability to manage multiple projects/priorities.
  • Be a self-starter, detail oriented, able to take initiative, and take ownership of assigned work project
  • Commitment to company values.

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Job Title: Editorial/Communications Intern
Status: Intern

Responsible for supporting the publication of various printed and electronic products, including printed newsletters, e-newsletters, journals, magazines, books, marketing materials (e.g., brochures, program books), and client websites. This includes the following:

  • Editing content according to AMC, American Psychological Association (APA), American Medical Association (AMA), and Associated Press (AP) style.
  • Using Joomla! content management system and html knowledge to format e-newsletters and update website content as needed.
  • Develop web/digital knowledge through engagement with an internal digital experts team (analytics, content strategy, or user-centered web design) and apply it to client projects as needed.
  • Adhering to deadline, budget, and quality expectations.
  • Writing articles for e-newsletters, the web, and other projects as needed.
  • Editing and assisting in the publishing of promotional material related to conferences, tradeshows, products, and continuing education events. Oversee the publishing of small projects as needed.
  • Proofreading page proofs and galleys and working with authors to resolve questions generated during the editing process. Incorporating changes using InDesign software.
  • Maintaining consistent communication with internal stakeholders, including members of the account teams and editorial, design, and web staff.
  • Providing written or verbal reports to managing editor and client staff as requested or in accordance with existing schedules. 
  • Additional duties include styling manuscripts and tables, corresponding with volunteers, obtaining copyright transfer agreements, and keeping accurate and up-to-date files.

The ideal candidate will have the following qualifications and demonstrated experience

  • Three years of completed course work in an English, communications, or journalism bachelor’s degree program.
  • Experience copyediting and proofreading; familiarity with APA, AMA, or CMS style guides.
  • Knowledge of publishing processes.
  • Ability to work effectively both independently and within a team.
  • Excellent interpersonal and communication skills and a strong customer service attitude.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan. Commitment to company values.
  • Knowledge of Microsoft Office suite, content management systems, basic HTML, and Adobe Creative Suite

Send resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
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