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Careers at AMC

Employee Benefits


Positions Available

Health Policy & Advocacy Manager - AAHPM
Marketing and Communications Manager - NAHQ
Member Service Representative
Education Manager – Medical Association
Marketing & Membership Administrator
Data Specialist
Senior Education Manager - Trade
Senior Account Manager - HOPA
Senior Sales Manager, Professional Relations & Development (PR&D)
Graphic Design Intern

Title: Health Policy & Advocacy Manager - AAHPM
Status: Full Time
As a Health Policy & Advocacy Manager you are responsible for:

  • Work with volunteer leaders and consultants to track legislative and regulatory issues.
  • Prepare written communication to members, enhance members’ knowledge of the policy process and key issues for patients and providers, and increase member involvement in advocacy.
  • Provide support to committees, programs, and initiatives related to health care policy and practice and assist in building relationships with outside entities on behalf of a growing field and medical subspecialty.
  • Track and review legislative and regulatory issues pertinent to hospice and palliative medicine, particularly at the state level.
  • Assist director in managing and interpreting political and policy developments and formulating advocacy strategy.
  • Prepare and disseminate information to members, including via print and electronic newsletters, special calls to action, Web updates, social media, educational sessions, and other resources.
  • Develop and execute strategies/programs to identify, recruit, train and motivate AAHPM members to serve as effective grassroots advocates and/or “key contacts” with policymakers.
  • Provide support in the development and dissemination of external communications to raise awareness of key issues for hospice and palliative medicine among the public and government audiences.
  • Work with director and lobbying firm to execute annual “fly-in” to Washington, DC. Assist with coordinating other constituent-based meetings as needed.
  • Provide staff support to standing committees and working groups as assigned. Facilitate communication, prepare meeting materials and follow-up documentation, participate in conference calls, respond to member inquires, and manage development of committee work products.
  • Cultivate and maintain good working relationships with members.
  • Establish and maintain relationships with external organizations as necessary to advance the association’s strategic goals and public policy priorities.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor's degree from four-year college or university, preferably with a political science or public policy emphasis.
  • Understanding of the public policy process.
  • Association, government or government relations experience preferred (3-5 years). Prior working experience with medical associations and/or physician volunteer leaders and/or experience with developing or managing grassroots advocacy programs considered a plus.
  • Superior writing ability and strong verbal communication skills required.
  • Attention to detail and follow-through essential.
  • Proficient in Microsoft Word, Power Point, and Excel.
  • Experience with Capwiz/Engage software a plus.
  • Self-starter with strong organizational and time management skills.
  • Capable of managing multiple projects simultaneously.
  • Excellent interpersonal skills with ability to work as part of a team and an orientation toward member satisfaction.
  • Ability to travel occasionally.
  • Flexible scheduling available.
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Title: Marketing and Communications Manager - NAHQ
Status: Full Time

As a Marketing Manager you are responsible for:

  • The Marketing and Communications Manager is responsible for developing and implementing strategies to meet organizational growth and revenue goals for membership and program marketing.
  • The Manager will develop and manage a multifaceted program that promotes the member value proposition and drives product sales.
  • Influence and implement marketing strategy and execution of plans for existing products.
  • Build and execute campaigns with targeted marketing and thoughtful product positioning.
  • Develop messaging based on unique selling propositions that align with the needs of the marketplace. Build an integrated marketing communications plan to support strategic marketing plans including both traditional and social media.
  • Work with product development team to manage new product development.
  • Lead marketing plans and communications in support of annual membership conference and other programs and products.
  • Develop launch campaigns for new products.
  • Manage distribution channels for products.
  • Lead integrated marketing communications efforts and ensure effective, branded marketing communications through the website, advertising, print and digital media.
  • Analyze effectiveness of marketing and communication initiatives.
  • Help conduct analysis to gauge market and product opportunities as well as to monitor and measure success of marketing initiatives. Use market analysis tools such as surveys and needs analysis to understand customer need, customer satisfaction, and competitive position.
  • Implement effective processes to enable adherence to timelines and deadlines. Manage all phases of project implementation, including development of process, timelines, mailing plans and budget.
  • Develop press releases for all critical news including board appointments, and conference announcements.
  • Create membership reports and evaluate membership numbers on a monthly basis and share with account team.
  • Participate in annual budgeting process. Manage marketing budget expenses.
  • Participate in regular meetings, including relevant AMC enterprise meetings. 
  • Communicate with Board and Committee members as needed.
  • Supervise and contribute to the professional development of the Marketing Administrator.
  • Manage and delegate project work and oversee the professional development of the Marketing Administrator.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree, master’s degree preferred.
  • Minimum five years related marketing/communications experience in healthcare. Minimum one year experience in association marketing, nonprofit marketing, fundraising or a related discipline is preferred.
  • Supervisory experience is a plus.
  • Demonstrated success managing marketing campaigns that achieve goals.
  • Project management skills with experience effectively managing and prioritizing multiple responsibilities in a deadline-driven environment.
  • Excellent verbal and written communication skills, including copywriting.
  • Strong knowledge of Microsoft Office.
  • Ability to forecast and track revenue and expenses in Excel.
  • Knowledge of healthcare systems is preferred.
  • Consistent attention to detail and strong analytical skills.
  • Strong customer orientation
  • Commitment to company values.
  • Ability to travel overnight and out of state 2-5 times a year.

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Title: Member Service Representative
Status: Full Time

As a Member Service Rep you are responsible for:

  • Providing professional and effective customer service for all internal and external customers while striving for resolution with one call.
  • Receive, investigate and respond to inbound calls.
  • Answer customer questions regarding membership, meetings, publications, products, programs and a variety of other general inquiries.
  • Take orders such as membership, conference and course registration, product and label orders, and enter into Personify database.
  • Proactively provide solutions to customer problems
  • Respond to inquiries that are received via the phone, fax and e-mail for assigned clients.
  • Provide regular and timely updates to Member Service team on membership, conference, products and programs for assigned clients.
  • Make calls to customers with a balance due on conference registrations for assigned clients.
  • Attend client team meetings for assigned clients.
  • Assist with onsite registration, as requested by account teams.
  • Respond and report on any and all complaints.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor degree
  • Experience working in a call center or customer service role
  • Customer service attitude and skills: friendly, courteous, helpful, patient, enthusiastic, good listener, takes initiative, pays attention to detail, resourceful, willing to take the extra step to ensure customer ‘s needs are met.
  • Professionalism: good judgment, ability to interact with all levels of staff and customers, confidence, appropriate demeanor and appearance,
  • Excellent verbal communication skills.
  • Excellent interpersonal skills: positive, professional, team player.
  • Able to perform and organize multiple tasks.
  • Able to anticipate potential problems and proactively provide solutions
  • Strong computer skills including Microsoft Office Suite, web, database.
  • Able to travel out of state and overnight.
  • Commitment to company values.

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Job Title: Education Manager – Medical Association
Status: Full Time

As an Education Manager for you are responsible for:

  • Providing oversight to the management and administration of all education programs and Continuing Medical Education activities and other educational programs and products in compliance with accreditation guidelines.
  • Plan, develop, manage and evaluate education programs in cooperation with volunteer leaders.
  • Ensure that required components of education programs meet the ACCME accreditation standards and correspond to the continuing education mission of the organization.
  • Maintain a folder for all ACCME educational programs that will compile with the ACCME check list.
  • Ensure quality control and consistency of continuing education documentation for all CME activities.
  • Assist volunteer leaders with preparation of accreditation applications and documentation.
  • Oversee the facilitation and implementation of CME credit verification process.
  • Manage and evaluate vendors and consultants as they relate to continuing education services.
  • Assist with preparation of education activity brochures and course materials.
  • Oversee coordination of logistics for CME committee meetings, all other program committee meetings for each educational activity, and conference calls.
  • Generate committee correspondence, including but not limited to, agenda preparation, minutes, and responses to inquiries as requested.
  • Act as liaison to other departments regarding education inquiries.
  • Assist with the development of a continuing education policies and procedures manual.
  • Prepare reports on activities as needed.
  • Attend CME committee meetings, all other program committee meetings for each educational activity, and any other planning meetings on an as needed basis.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree.
  • Master’s degree preferred.
  • Minimum of five years progressive professional responsibility for management and administration of education programs, including curriculum development and demonstrated advanced knowledge of the continuing medical education essentials and standards.
  • Work experience in non-profit sector or with professional societies preferred.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal and communication skills.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Intermediate computer proficiency.
  • Commitment to company values.

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 Job Title: Marketing & Membership Administrator
Status: Full Time

As a Marketing & Membership Administrator you are responsible for:

  • Responsible for coordinating, implementing and administering assigned client marketing and membership projects and activities.
  • Write membership communications including: new member letters/emails, renewal letters/emails, routine correspondence, as needed.
  • Coordinate and send prospective member and renewal emails. Process monthly reports and lists related to membership; translate report data into dashboards, charts, graphs
  • Coordinate clients’ social media on a daily basis.
  • Assist in the management of ongoing marketing and membership campaigns – involves data entry, list generation, letter writing, mail merging, deadline management, phone calls and troubleshooting. Administrate direct mail campaigns – creating job tickets and working with mail center to ensure details are addressed and job is mailed per order.
  • Research and assist in the development of marketing mailing lists – involves phone calls and data crunching.
  • Develop marketing and membership copy as needed.
  • Accurately compile database lists to be used for marketing and membership needs.
  • Coordinate submission of house ads and articles to client newsletters, journals and magazines; maintain deadline/submission schedule
  • Manage clients’ external/internal exhibit schedules. Coordinate booth needs and shipment, including shipping list.
  • Review/update new member and prospect kits on a regular basis.
  • Work with PR consultant to maintain and update press lists on an ongoing basis.
  • Administrate purchase orders and financial paper work.
  • Assist with client web content updates as needed.
  • Administer client member communities and special interest group list serves.
  • Correspond with board, chapter and committee members.
  • Assist marketing/membership team with any other project requests.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree. Marketing, communications and/or Journalism degree preferred.
  • Minimum one year business experience through internships, summer/part time employment or other related activities.
  • Excellent interpersonal and communication skills.
  • Strong writing skills.
  • Strong customer orientation.
  • Strong attention to detail.
  • Ability to organize and manage multiple projects/priorities.
  • Meet expectations under pressure/tight deadlines.
  • Intermediate computer proficiency.
  • Commitment to company values.

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Job Title: Data Specialist
Status: Full Time

As a Data Specialist for you are responsible for:

  • Data entry for all order types for all AMC’s professional association clients.
  • Process new and renewed memberships, conference/course registrations, book orders, journal subscriptions and other miscellaneous orders through paperwork received by bank lockbox and direct mail; run credit card charges, enter into database record, batch and reconcile; input data from member profiles; assist in maintenance of customer name and address database
  • Assure data is consistent, correct and complete.
  • For data standardization, ensure business rules are being met.
  • Contact customers by email and telephone to clarify order information when needed.
  • Ensure strict confidentiality of client records.
  • Identify system set up issues or enhancements that could eliminate or reduce errors.
  • Perform other clerical duties as needed, such as filing.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree.
  • Experience working with a database system - input and retrieval - a plus.
  • Strong customer orientation. Experience in a customer service role a plus.
  • Extremely detail oriented.
  • Passionate about accuracy.
  • Strong verbal communication skills. Comfort contacting customer’s by telephone when applicable.
  • Ability to work well in a team environment.
  • Intermediate computer proficiency – word processing or data entry skills.
  • Commitment to company values.

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Title: Senior Education Manager - Trade
Status: Full Time

As a Senior Education Manager you are responsible for:

  • Developing strategy to create a robust educational program and content delivery system adding enhanced value to the client’s membership.
  • Leading the development educational content and implementation of delivery systems.
  • Coordinating client trade show(s) and related educational program(s).
  • Working with appropriate client committees on educational projects and trade shows.
  • Coordinating NFBA’s trade show (Frame Building Expo) and METALCON’s demo area educational program.
  • Assists in developing, refining, and adhering to budgets for educational projects.
  • Manage development and implementation of content delivery systems.
  • Facilitate creative changes in educational programming, processes, and procedures.
  • Ensure quality control and consistency of continuing education documentation for all certified activities.
  • Work collaboratively with membership in the development and delivery of educational content.
  • Review and evaluate education programs and systems.
  • Additional duties as assigned.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree required; graduate degree preferred.
  • Five years’ experience in developing and managing educational programs.
  • Excellent interpersonal and communication skills.
  • Previous association management experience a plus.
  • Management skills: Problem solving, decision making, time management, strategic thinking, interpersonal communications, organization.
  • Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
  • Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Intermediate computer proficiency.
  • Ability to travel out of state and overnight.
  • Commitment to company values.

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Job Title: Senior Account Manager - HOPA
Status: Full Time

As a Senior Account Manager for you are responsible for

  • Coordinating, implementing and administering assigned client and corporate projects and activities.
  • Assure quality service for client projects and activities, with the objective of client satisfaction.
  • Works closely with Executive Director, volunteers, other senior account managers, and internal service departments.
  • Assist the Executive Director in overseeing delivery of programs and services to meet client needs. Assists in translating strategic plans into operational plans and implement new programs and services.
  • Participates in the development of innovative ideas and project plans for new and improved products and services.
  • Act as secondary liaison between Association organizations (Board, volunteers, committees) and internal Service Departments to ensure cooperative environment.
  • Develops consultative relationships with volunteer leadership.
  • Develops and monitors client budgets; ensures adherence to budget guidelines and objectives.
  • Reviews service billing and acts as a resource to account manager for questions related to payables.
  • Works with designated client committees on assigned activities and programs. Coordinates activities and projects of assigned committees and task forces.
  • Participates in development of policies and procedures and implements them.
  • Coordinates board meetings and supporting board materials.
  • Oversees implementation and administration of travel grant program
  • Reports account activities to client boards as assigned.
  • Participates in assessing account-staff needs and setting goals and objectives.
  • Participates in orienting and evaluating account staff.
  • Manages and mentors account staff.
  • Travel to annual client conferences, supervise and participate in on-site activities.
  • Responds to telephone and written inquiries.
  • Generate correspondence and reports.
  • Handle other responsibilities as assigned.

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor’s degree.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal and communication skills.
  • Management skills: Problem solving, critical thinking, decision making, time management, project management, strategic thinking, interpersonal communications, organization.
  • Professionalism: Good judgment, integrity, accountability, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence, coach and mentor to other team members.
  • Customer service attitude and skills: Team player, commitment, patience, enthusiasm, creativity, listening, comprehension, flexibility/adaptability, initiative, cooperation, attention to detail, resourcefulness.
  • Strong customer orientation.
  • Previous management experience.
  • Previous association management experience
  • Ability to organize and manage multiple projects/priorities.
  • Uses expertise to implement effective outcomes for client projects.
  • Ability to think ahead and plan over a one to two year time span.
  • Intermediate computer proficiency.
  • Commitment to company values.

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Job Title: Senior Sales Manager, Professional Relations & Development (PR&D)
Status: Full Time
As a PR&D Senior Manager you are responsible for

  • Achieve or exceed client revenue goals through innovative programming designed to achieve client objectives including, but not limited to: design and sell customized sponsorship packages, advertising sales, product sales, meeting activities, commercial support, industry relations council activities, and job posting and recruitment activities.
  • Build and manage relationships with external supporters in healthcare environment that establish clients as viable collaborative partners.
  • Work with key client team members to develop an integrated plan for revenue generation including projected budgets, expected expenses, promotional messaging and materials, targeting, forecasting, and outcome assessment.
  • Implement sales plan, assess progress, and adjust as needed with routine reporting to client and PRD Director.
  • Report client sales activities and information to PRD Director and appropriate client account team staff.
  • Generate correspondence and reports.
  • Create metrics and monitor sales process on programs.
  • Uncover, analyze and utilize market research and competitive data.
  • Understand and comply with industry guidelines and association regulations.
  • Manage appropriate vendor relationships as needed.
  • Build cooperative efforts between PRD staff, service teams and accounts teams.
  • Lead peers by setting an example of collaboration and operational excellence on team and with client staff.
  • Take on additional support responsibilities as determined by department and clients on an as needed basis.

The ideal candidate will have the following qualifications and demonstrated experience

  • Bachelor’s degree.
  • Minimum 5 years of experience in sales, account management, or professional relations with a background or work experience in healthcare or healthcare associations.
  • Personnel management experience is required.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal, verbal, and written communication skills.
  • Professionalism: Good judgment, ability to interact with all levels of staff, vendors and leadership, appropriate demeanor and appearance, confidence.
  • Customer service: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Self-starter and ability to think ahead and plan.
  • Strong computer proficiency.
  • Commitment to company values.
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Job Title: Graphic Design Intern
Status: Intern

Work with graphic designers and editors to produce deliverables including brochures, flyers, direct mail, business stationery, print and digital advertising, newsletters, magazines, books, website design, digital graphics and large format displays. This includes:

  • Graphic production work to update materials and carry existing designs through additional collateral applications.
  • Understanding and following appropriate branding and style guide requirements when applicable.
  • Creating new materials based on client requests.
  • Searching for stock photos and graphics.
  • Soliciting print bids and coordinating print production with vendors.
  • Adhering to deadlines, budget, and quality expectations.
  • Maintaining consistent and proactive communication with editorial, design, and web staff.
  • Attending project planning meetings and presentations with clients.
  • Developing web/digital knowledge through engagement with an internal digital experts team (analytics, content strategy, or user-centered web design) and applying it to client projects as needed.

The ideal candidate will have the following qualifications and demonstrated experience

  • At least three years of completed undergraduate course work in a Graphic Design (or other related major) bachelor’s degree program.
  • Strong typography and composition skills.
  • Must provide a digital or online portfolio of graphic design work for consideration.
  • Proficient with Adobe Creative Suite for Mac environment with focus on InDesign, Photoshop and Illustrator.
  • Working knowledge of Microsoft Office programs.
  • Knowledge of print production process helpful but not required.
  • Basic knowledge of HTML and CSS are helpful but not required.
  • Ability to work effectively as part of a team.
  • Excellent interpersonal and communication skills and a strong customer service attitude.
  • Ability to manage multiple projects/priorities.
  • Be a self-starter, detail oriented, able to take initiative, and take ownership of assigned work project
  • Commitment to company values.

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