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Careers at AMC

Employee Benefits


Positions Available

Meetings Manager
Program Manager, Quality Initiatives
Director, Programs and Products
Account Education Administrator
Meetings Assistant
Operations Manager - APS
Professional Relations and Development Grant Manager
Professional Relations and Development Manager
Jr. Graphic Designer - CMS
Marketing/Membership Manager—ASPHO
Web and Graphic Designer—Creative Media Services (CMS)
Publications and Product Strategy Manager—JHQ

Position: Meetings Manager
Status: Full Time
As a Meetings Manager you are responsible for:

  • Perform site searches for all assigned client meetings.
  • Builds and maintains positive relationships with hospitality industry vendors.
  • Updates and maintains meeting documents as they relate to the planning of each meeting.
  • Attend conferences as an on-site manager.
  • Compiles meeting statistics for designated client meetings
  • Participated in Conference ROI Process if requested by client team
  • Answers questions from Account Staff on meeting details as needed.
  • Other duties as needed for the director of meetings

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree, CMP preferred.
  • 3-5 year experience in the Hospitality Industry or a meeting planning position
  • Collaborative team player
  • Must be excellent @ Multi-tasking
  • Excellent interpersonal, verbal and written communication skills.
  • Ability to travel approximately 6-8 times a year for up to a week at a time.
  • Ability to organize, document and discuss multiple projects/priorities, problem solve, and have excellent time management skills.
  • Exercise good judgment, interact with all levels of staff and vendors, and choose appropriate demeanor, confidence and appearance.
  • Demonstrate patience, enthusiasm, listening skills, comprehension, initiative, attention to detail, resourcefulness, and forward thinking.
  • Intermediate computer proficiency in MS software to include, but not limited to Word, Excel and Outlook.
  • Ability to learn new software.
  • Commitment to company values.
  • Customer Service skills and willingness to work with multiple staff

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Job Title: Program Manager, Quality Initiatives
Status: Full Time
As Program Manager of Quality Initiatives you are responsible for:

  • Assist with planning, implementation and evaluation associated with Quality and Research initiatives.
  • Support Director of Quality and Research with day-to-day operations and management of the Academy’s quality and research activities
  • Assist with implementation of quality measurement projects
  • Manage select committees and working groups associated with Quality and Research projects including scheduling, agenda planning, notes, surveys and documentation, as needed
  • Conduct background research for various quality and research initiatives
  • Draft, review, and submit comments on appropriate measures, guidelines and papers
  • Assist with nomination process of academy leaders for selected national committees and work groups
  • Assist in the development of tools and resources to support members implementing quality improvement
  • Manage the diversity and inclusion related initiatives of the Academy including implementation of goals outlined in the Academy’s multi-year diversity and inclusion strategic plan.
  • Manage Diversity Advisory Group including scheduling, agenda planning, notes, surveys and documentation, as needed
  • Work closely with Academy staff to develop and implement culturally-appropriate communication and implement speaker guidelines to enhance delivery of information relevant to diverse groups at meetings and events
  • Collect, analyze, monitor and track changes in member engagement among members of the Academy’s underrepresented groups
  • Propose and assess research collaboration opportunities in diversity
  • Support the development goals of the Academy to provide resources to key Academy programs and projects.
  • Write and prepare grant proposals, letters of intent and progress reports
  • Research and identify prospective funders via online, databases, print and internet sources
  • Compile program statistics and synthesize research in support of funding requests
  • Analyze program evaluation components and draft reports on outcomes of funded programs
  • Assist Director of Quality and Research, Director, Governance & Operations, and Executive Director with other duties as assigned.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree required; Master’s level coursework or degree desirable
  • Three to four years minimum experience in program management role
  • Staff or contract experience within a non-profit association (healthcare, medical specialty society) or academic setting
  • Working knowledge of project management processes including the ability to multi-task and manage multiple priorities simultaneously
  • Grant writing and grant management expertise
  • Demonstrated analytical and research competencies
  • Program management experience with diverse populations
  • Knowledge of the national quality landscape
  • Strong writing and oral communication skills
  • Strong customer service and volunteer relations
  • Proficient in Microsoft Office Suite, project management software, database management, and e-survey tools

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Job Title: Director, Programs and Products
Status: Full Time
As a Director of Programs and Products you are responsible for:

  • Develop, with the education team, a multi-year, multi-program/product systematic approach to needs assessment related to new program and product development and current program and product evaluation that is in keeping with the strategic direction of the client.
  • Define and operationalize, with the education team, an effective committee structure for planning and product development.
  • Manage the program and product development pipeline and creation from idea generation to end of life including identifying business need and strategic alignment, market assessment, financial impact, operational plan, risk assessment, delivery, and metrics
  • Work with marketing on the product packaging and delivery components.
  • Determine the needed technology to support current and new programs and products, including but not limited to a LMS, that is in keeping with the strategic direction of the client.
  • Develop and be accountable for budget building, forecasting and business modeling with the focus on delivering revenue growth annually.
  • Coordinate with various teams, including meetings, publishing services, information technology, and others to ensure efficient and sucessful introduction of programs and products.
  • Keep abreast of current external developments and best practices in program and product development and apply knowledge to internal program and product activities. Disseminate information as appropriate across AMC.
  • Collaborate with volunteers related to new program and product development and current program and product evaluation.
  • Report results with recommendations to appropriate volunteers and the Board.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Minimum bachelor’s degree. Master’s referred.
  • 3+ years of healthcare experience required.
  • 5+ years of association management experience required.
  • 7+ years of demonstrated program and product development required.
  • 5+ years managing staff and teams to successful outcomes.
  • Ability to develop multi-year product/service plans and strategic marketing communications.
  • Experienced in market identification and development and matching member/customer needs with products that have a direct impact on their careers and professional development.
  • Knowledge of implementation and management of contemporary professional development, continuing education, e-learning, publishing and other content delivery methods.
  • Excellent verbal and written communication skills.
  • Strong analytical, problem solving and critical thinking skills.
  • Strong project management skills. Ability to handle multiple projects simultaneously.
  • Extremely organized, a self-starter, agile facilitator and resourceful team player.
  • Demonstrates and models drive, and a high-level of engagement.
  • Is inquisitive, an innovator, positive, and proactive.
  • Retains focus and optimism even in times of ambiguity or when facing potential roadblocks.
  • Intermediate computer proficiency.
  • Ability to travel 2-5 times a year.
  • Commitment to company values.

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Position: Account Education Administrator
Status: Full Time
As an Account Education Administrator you are responsible for:

  • Provide support to the Continuing Education activities and other educational programs and products in compliance with accreditation guidelines.
  • Track CE applications, coordinate between submitters and reviewers.
  • Review CE application for required components, quality control and consistency of continuing education documentation.
  • Create activity summaries for all CE activities for compliance with accreditation providers.
  • Files CE, conference, and other paperwork in accordance with accreditation provider guidelines.
  • Assist with preparation of accreditation applications and documentation.
  • Assist with preparation of education activity brochures and course materials.
  • Assist with coordination of logistics for education committee meetings and conference calls.
  • Update and maintain databases and spreadsheets for various projects.
  • Assist with data entry into abstract management software.
  • Provide support for educational events including speakers/faculty management and evaluation coordination.
  • Provide support for other online and distance education offerings (webinars, etc.).
  • Work with designated client activities and committees.
  • Respond to telephone and written inquiries.
  • Coordinate and process mail merges for various projects.
  • Compose letters and routine correspondence and generate reports.
  • Travel to annual client conferences and participate in on-site activities.
  • Assist with grant coordination.
  • Execute education website updates, blast e-mails.
  • Other duties as assigned.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree or equivalent job experience.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal and communication skills.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Willingness to learn new web-based programs
  • Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
  • Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Intermediate computer proficiency.
  • Commitment to company values.

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Position: Meetings Assistant
Status: Full Time
As a Meeting Assistant you are responsible for:

  • Assisting with site searches for all client meetings.
  • Building and maintaining positive relationships with hospitality industry vendors.
  • Updating and maintaining meeting documents as they relate to the planning of each meeting.
  • Attending conferences as an on-site representative when necessary.
  • Compiling meeting statistics for use by the meeting planners.
  • Researching hotel rates for weekly Web Rate Analysis.
  • Answering questions from Account Staff on meeting details as needed.
  • Other duties as needed for the meeting managers or director of meetings.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree.
  • Collaborative team player.
  • Excellent interpersonal, verbal and written communication skills.
  • Ability to travel approximately 3-4 times a year for up to a week at a time.
  • Ability to organize, document and discuss multiple projects/priorities, problem solve, and have excellent time management skills.
  • Exercise good judgment, interact with all levels of staff and vendors, and choose appropriate demeanor, confidence and appearance.
  • Demonstrate patience, enthusiasm, listening skills, comprehension, initiative, attention to detail, resourcefulness, and forward thinking.
  • Intermediate computer proficiency in Word, Excel and Outlook.
  • Ability to learn new software.
  • Commitment to company values.
  • Customer Service skills and willingness to work with multiple staff.

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Job Title: Operations Manager - APS
Status: Full Time
As an Operations Manager you are responsible for:

  • Participate in assessing account-staff needs and setting goals and objectives.
  • Work with designated client activities and committees. Ensure assigned committee and board responsibilities are executed in a professional and timely manner.
  • Coordinate activities and projects of board-appointed committees and task forces.
  • Oversee assigned committee and board responsibilities in accordance with association policy and timelines, while implementing process improvements where needed.
  • Coordinate, prioritize, and schedule client projects and activities.
  • Develop reports and proposals in collaboration with other staff and volunteers for board consideration.
  • Participate in developing and monitoring client operating budgets and takes responsibility for adhering to budget. Process weekly payables in coordination with the executive director.
  • Respond to telephone and written inquiries.
  • Coordinate board meetings. Serve as the primary for board minutes, action log updates, and routine board communication.
  • Generate correspondence and reports.
  • Travel to annual client conferences in order to direct and oversee preconference, onsite, and post conference assigned deliverables.
  • Administer annual nominations and election processes
  • Coordinate call for volunteers
  • Maintain accurate and appropriate records and record keeping systems.
  • Update and maintain board section of the web pages and documents
  • Handle other responsibilities as assigned.
  • Coordinates department staff activities.
  • Work with appropriate client committees and chapters on projects as assigned.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree.
  • Excellent interpersonal and communication skills.
  • Strong customer orientation.
  • 3-5 years of previous association management experience.
  • Management skills: Problem solving, decision making, time management, strategic thinking, interpersonal communications, organization.
  • Professionalism: Good judgment, with the ability to bring the right people into key communication loops at important junctures in the project, as well as the decision-making process, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
  • Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Ability to organize and manage multiple projects/priorities.
  • Uses expertise to implement effective outcomes for client projects.
  • Enjoys variety and working with people on a regular basis.
  • Intermediate computer proficiency.
  • Ability to travel out of state and overnight
  • Commitment to company values.

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Job Title: Professional Relations and Development Grant Manager
Status: Full Time
As a Professional Relations and Development Grant Manager you are responsible for:

  • Leading in all aspects of grant development and submission.
  • Prospecting of potential grant funders and areas of funding interest.
  • Development of needs assessments in conjunction with Education teams.
  • Grant writing, submission, and tracking.
  • Reporting of milestones and outcomes.
  • Benchmarking data
  • Work with finance on budget and reconciliation process.
  • Modify, send, and track Letters of Agreement (LOAs) for support opportunities.
  • Request invoices from data team for approved grants.
  • Prepare and send various types of correspondence.
  • Oversee accurate and timely input of all Grant support information for each association. To include: grants submitted, grant status updates, and grant dollars received.
  • Oversee schedule of Grant Submission Timelines for grant funders with quarterly or periodic windows of grant submissions.
  • Maintain engagement with all relevant AMC Clients departments and Service Teams as needed to fulfill Grants Area responsibilities.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree or higher
  • Minimum 3 years of experience in grants area, a background or work experience in healthcare or healthcare associations is preferred.
  • Ability to travel out of state and overnight. (Travel less than 20%)
  • Excellent interpersonal, verbal, and written communication skills.
  • Professionalism: Good judgment, ability to interact with all levels of staff, vendors, and leadership, appropriate demeanor and appearance, confidence.
  • Customer service: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Self-starter and ability to think ahead and plan.
  • Strong computer proficiency.
  • Commitment to company values.

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Job Title: Professional Relations and Development Manager
Status: Full Time
As a Professional Relations and Development Manager you are responsible for:

  • Achieve or exceed client revenue goals through innovative programming designed to achieve client objectives including, but not limited to: advertising, product sales, annual meeting activities, sponsorship and commercial support, industry relations and council activities, and job posting and recruitment activities.
  • Build and manage relationships with external supporters that establish clients as viable collaborative partners.
  • Work with key client team members to develop an integrated plan for revenue generation including projected budgets, expected expenses, promotional messaging and materials, targeting, forecasting, and outcome assessment.
  • Implement sales plan, assess progress, and adjust as needed with routine reporting to client and PRD Director.
  • Report client sales activities and information to PRD Director and appropriate client account team staff.
  • Generate correspondence and reports.
  • Create metrics and monitor sales process on programs.
  • Uncover, analyze and utilize market research and competitive data.
  • Understand and comply with industry guidelines and association regulations.
  • Manage appropriate vendor relationships as needed.
  • Build cooperative efforts between PRD staff, service teams and accounts teams.
  • Lead peers by setting an example of collaboration and operational excellence on team and with client staff.
  • Take on additional support responsibilities as determined by department and clients on an as needed basis.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree.
  • Minimum 3-5 years of experience in sales/advertising, background in healthcare is a plus.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal, verbal, and written communication skills.
  • Professionalism: Good judgment, ability to interact with all levels of staff, vendors and leadership, appropriate demeanor and appearance, confidence.
  • Customer service: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Self-starter and ability to think ahead and plan.
  • Strong computer proficiency.
  • Commitment to company values.

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Title: Jr. Graphic Designer - CMS
Status: Full Time
As a Graphic Designer you are responsible for:

  • Assist clients in identifying their design needs and providing them with creative print and web solutions to meet those needs.
  • Handle the design and/or production of high quality, innovative communications, including publications, presentations, direct mail, web, and video.
  • Contribute to the development and implementation of style guides and visual standards.
  • Take part in planning meetings to understand the scope of projects. This includes identifying design direction in a collaborative environment, presenting design directions to decision makers, and incorporating their feedback.
  • Assist graphic designers with the production of a monthly magazine.
  • Design website pages including, but not limited to, homepage, category, product, and landing pages based on knowledge of layout principles and aesthetic design concepts.
  • Design email communication pieces including promotional blast emails and e-newsletters.
  • Work with printers to seek competitive bids and manage the printing process.
  • Collaborate with other designers to discuss creative trends, critique each other’s work, and seek and share advice on a variety of topics
  • Manage time effectively and meet deadlines and clearly communicate updates to team members
  • Monitor design and printing budgets and communicate status on an ongoing basis.
  • Be aware of design innovations and trends and find opportunities to apply them.  
  • Collaborate with other Creative Media Services staff to ensure the smooth flow of work, open communication, and a team-based approach to meeting the needs of AMC clients. You will also work with staff from other areas of AMC and external member groups.

The ideal candidate will have the following skills and demonstrated experience:

  • A bachelor’s degree in graphic design or equivalent and 1 to 2 years’ experience in graphic design is required.
  • Attention to detail and proficiency with Adobe Creative Suite, including InDesign, Photoshop, and Dreamweaver.
  • Digital video experience a plus as is knowledge of MS Office.
  • Winning interpersonal skills, customer service focus, and the ability to communicate effectively are a must in our collaborative environment.

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Title:   Marketing/Membership Manager—ASPHO
Status: Full Time
As a Marketing/Membership Manager you are responsible for:

  • Develop and implement comprehensive marketing and communications plan to successfully promote membership recruitment/retention, program promotion, and share relevant industry news.
  • Responsible for the development and execution of membership recruitment, retention and renewal efforts.
  • Analyze and interpret membership data to support recruitment, retention and renewal efforts.
  • Lead integrated marketing communications efforts and ensure effective, branded marketing communications through the website, advertising, print and digital media.
  • Provide leadership in development and coordination of the editorial content of publications including website, eNews, membership collateral, new member communication, brochures, journal advertising, educational promotions, press releases, annual report and others.
  • Partner with volunteers of the membership, communications, journal and other committee/task forces as applicable to forward stated goals and objectives.
  • Liaise with Societies’ special interest groups supporting annual meeting activities and engagement in the member community network.
  • Conduct analyses to ensure effectiveness of marketing and membership efforts with ability to adjust as necessary.
  • Prepare reports and status of projects and evaluate position for the Executive Director and Board of Trustees on a monthly basis.
  • Coordinate with internal customers, ie support departments, consultants and suppliers as applicable.
  • Participate in annual budgeting process; manage membership and marketing budget expenses.
  • Manage and delegate project work to the membership and marketing coordinators.
  • Performance of other duties as determined appropriate.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree required, Marketing or Communications focus preferred.
  • Minimum five years’ experience in marketing/communications role; two years’ experience in membership role.
  • Experience working within a non-profit association (healthcare, medical specialty society) setting a plus.
  • Demonstrated success managing multi-year marketing communications that achieve goals.
  • Experience with project management processes including the ability to multi-task and manage multiple priorities simultaneously meeting established deadlines.
  • Experience communicating, coordinating and collaborating with volunteers.
  • Exceptional writing skills.
  • Strong customer service/member orientation/oral communication skills.
  • Consistent attention to detail.
  • Sound analytical skills.
  • Proficient in Microsoft Office Suite, email marketing/web content software, database management, social media, and e-survey tools.
  • Ability to travel out of state and overnight 2-3 times per year.

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Title: Web and Graphic Designer – Creative Media Services (CMS)
Status: Full Time
As a Designer you are responsible for:

  • Support the creation and execution of digital and print products for multiple AMC clients. 
  • Serve as a creative consultant for clients assisting them in identifying their design needs and providing them with creative print and web solutions to meet those needs.
  • Take part in planning meetings to understand the scope of projects. This includes identifying design direction in a collaborative environment, presenting design directions to decision makers, and incorporating their feedback.
  • Design and execute creative themes for AMC’s clients over a variety of media. This includes layout/development of high quality, innovative communications, including publications, presentations, direct mail, web, and video.
  • Work with printers to seek competitive bids and manage the printing process.
  • Front end development, including designing, coding, and testing of responsive HTML for email templates and web pages.
  • Ensure that designs follow established brand identities. Assist clients that have limited branding in creating a consistent visual experience across products.
  • Collaborate with other designers to discuss creative trends, critique each other’s work, and seek and share advice on a variety of topics.
  • Monitor design and printing budgets and communicate status on an ongoing basis.
  • Be aware of design innovations and trends and find opportunities to apply them.  
  • Collaborate with other Creative Media Services staff to ensure the smooth flow of work, open communication, and a team-based approach to meeting the needs of AMC clients. You will also work with staff from other areas of AMC and external member groups.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree in graphic design or equivalent and 1 to 2 years’ experience in graphic design is required.
  • Experience in responsive design and mobile web development.
  • Extreme attention to detail and proficiency with Adobe Creative Suite, including InDesign, Photoshop, and Dreamweaver (or equivalent); CSS, CSS3; HTML/XHTML, HTML5; and JavaScript, including an understanding of browser and platform compatibility issues is desired.
  • Experience with various content management systems including Joomla! and DNN (Dotnet) a plus.
  • Digital video experience a plus as is knowledge of MS Office.
  • Winning interpersonal skills, customer service focus, and the ability to communicate effectively.

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Title: Publications and Product Strategy Manager – JHQ
Status: Full Time
As a Publications and Product Strategy Manager you are responsible for:

  • Responsible for overseeing the business of the Journal of Healthcare Quality (JHQ).
  • Develop short term plans to ensure that JHQ is executed in this time of transition.
  • Deliver JHQ issues on time and within budget annually.
  • With staff and editorial leadership, revise and execute revised governance structure for JHQ.
  • Assist Executive Director and Editorial leadership in strategic planning; sole staff person responsible for executing that strategic plan.
  • Short term deliverable includes successfully transitioning JHQ to a new publisher.
  • Lead operations of JHQ, including leveraging the assets within the infrastructure of the publisher - including sales strategy, product promotion, etc. Work to achieve break-even or profitable status.
  • Work collaboratively with NAHQ (parent of JHQ) team to increase and maximize visibility for JHQ and other NAHQ products.
  • Create volunteer groups, set expectations, and manage performance in the development of products and publications.
  • Ensure NAHQ’s strategic goals are supported across products and publications cohesively and efficiently.
  • Partner with NAHQ staff to leverage additional NAHQ publications.
  • Network with others at industry events to stay current on association and industry product and publication innovations.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor's degree.
  • Minimum of 3-5 years of experience working in association management, particularly within education, marketing or publication departments.
  • Experience with association management, building and leveraging volunteer teams.
  • Impeccable project management skills.
  • Comfort with ambiguity and developing a path forward in times of transition.
  • Ability to travel out of state occasionally.
  • Excellent interpersonal skills with ability to work as part of a high-functioning, collegial team.

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