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Careers at AMC

Employee Benefits


Positions Available

Finance Assistant
Member Services Representative
Program Manager - ASPHO
Education/Operations Administrator
AMC Technology Director
Editorial/Communications Intern
Business Analyst

Job Title: Finance Assistant
Status: Full time
As a Finance Assistant you are responsible for:

  • Support accounts payable function including:
  • Maintain/update accounts payable automated system and provide support to client teams.
  • Maintain vendor data in Microsoft Dynamics
  • Print and mail checks
  • 1099 reporting
  • Monthly bank account reconciliations
  • Monthly accounts receivable and other account reconciliations
  • Provide assistance with month end reporting
  • Resolve NSF checks and declines.
  • Assist with credit card settlements
  • General filing and clerical support

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor degree, accounting or finance preferred
  • Office experience working in accounting or finance function preferred.
  • Strong attention to detail.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Beginning level computer proficiency, specifically Excel. Microsoft Dynamics a plus.
  • Commitment to company values and teamwork.
Send resumes to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Job Title: Member Service Representative
Status: Full time

As a Member Services you are responsible for:

  • Providing professional and effective customer service to the members and customers of our professional association clients.
  • Receive, investigate and respond to inbound calls while striving for resolution with one call.
  • Answer customer questions regarding membership, meetings, publications, products/programs, certification, and other general inquiries.
  • Take orders such as membership, conference and course registration, product and label orders, and enter into Personify database.
  • Proactively provide solutions to customer problems
  • Respond to inquiries that are received by e-mail for assigned clients.
  • Provide regular and timely updates to Member Service team for assigned clients.
  • Make calls to customers with a balance due on conference registrations for assigned clients.
  • Attend client team meetings for assigned clients.
  • Travel to annual conference upon request to assist with onsite registration.
  • Respond and report on any and all complaints.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor degree
  • Experience in a customer service role.
  • Customer service attitude and skills: friendly, professional, courteous, helpful, patient, enthusiastic, good listener, takes initiative, pays attention to detail, resourceful, willing to take the extra step to ensure customer ‘s needs are met.
  • Professionalism: good judgment, ability to interact with all levels of staff and customers, confidence, appropriate demeanor and appearance.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills: positive, professional, team player.
  • Able to perform and organize multiple tasks.
  • Able to anticipate potential problems and proactively provide solutions.
  • Strong computer skills including Microsoft Office Suite, web, database.
  • Able to travel out of state and overnight if requested.
  • Commitment to company values.

Send resumes to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Position: Program Manager - ASPHO
Status: Full time
As a Program Manager you are responsible for:

  • Provide staff support and counsel to training, diversity and professional development initiatives and related committee activities. Work with volunteer leaders, staff and consultants to meet stated goals and charges, by establishing the scope of work, resource requirements, timeline, budgets, milestones and outcome measures.
  • Partner with committee chairs to develop agendas and background materials to support achievement of identified charges.
  • Manage the implementation of ASPHO programs, including mentoring and awards, designed to support practice management, training and professional development as defined within the Society’s strategic plan. 
  • Lead Society’s management of the National Resident Matching Program (NRMP) related to pediatric hematology/oncology. 
  • Oversee development of a diversity program for the Society to promote inclusion and cultural competency within the society as guided by ASPHO’s Diversity Statement.
  • Partner with representatives from key national organizations including AAP, ACGME, and AAMC. Monitor activity and maintain communication with select thought leaders and external experts.
  • Monitor online communities to identify current needs or opportunities.
  • Participate in ongoing management activities and professional peer networks.
  • Participate in annual budgeting process for areas of responsibility.
  • Attend and represent ASPHO at its annual meeting and other select conferences as necessary.
  • Performance of other duties as determined appropriate.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree required.
  • Minimum five years’ experience in program management role preferably in nonprofit association (healthcare, medical specialty society) or academic setting .
  • Experience with project management processes including the ability to multi-task and manage multiple priorities simultaneously meeting established deadlines.
  • Experience communicating, coordinating and collaborating with volunteers.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively with other staff members.
  • Consistent attention to detail.
  • Proficient in Microsoft Office Suite applications, survey tools, and database management.
  • Ability to travel out of state and overnight 2-3 times per year.

Send resumes to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Position: Education/Operations Administrator
Status: Full time
As an Education/Operations Administrator you are responsible for:

  • Coordinate activities and projects of board-appointed committees and task forces.
  • Work with assigned staff and client teams on designated client activities and committees.
  • Assist with the planning, development, management and evaluation of education programs throughout the year as well as onsite at events.
  • Ensure that required components of education programs meet the accreditation standards and correspond to the continuing education mission of the organization.
  • Assist with preparation of required regulatory agency reporting, activity file maintenance, and reaccreditation surveys.
  • Act as liaison to client team and other departments regarding education programs and initiatives, timeline, scheduling, and reporting.
  • Collect, organize and code Accounts Payable, collect receipts, process expense reports and check requests.
  • Support clients via telephone and email.
  • Develop general understanding of Association Management Software (database/Personify), online educational platforms (e.g.; Planstone), survey platforms, voting software and grant-submission software.
  • Assist managers with coordination of board and committee meetings.
  • Support activities and assigned tasks related to preparation and organization of meetings.
  • Take and prepare minutes of committee and/or Board meetings.
  • Maintain board and committee lists and records.
  • Update inventory reports of client products and reorder when necessary.
  • Assist with coordination of annual conference material development and collection of session information for conference materials.
  • Coordinate and support board members’ travel.
  • Build and distribute board books.
  • Assist with speaker management for live events
  • Travel to annual client conference and participate in on-site activities.
  • Respond to telephone and written inquiries and ability to compose letters and routine correspondence.
  • Update and maintain multiple databases and spreadsheets for various projects.
  • Coordinate and process mail merges and e-blasts for various projects.
  • File and organize paperwork.
  • Manage annual projects including but not limited to:
    Award, Nominations/Elections, and grant submission, call and fulfillment
    Conducting event surveys
    Special programming at annual conference
  • Other duties as assigned.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree required.
  • Minimum of 1-2 years’ work experience in an office environment; working with board or committees and/or for a volunteer-based organization is preferred.
  • Strong customer orientation.
  • Strong attention to detail.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think strategically and prioritize work processes.
  • Excellent interpersonal and communication skills.
  • Ability to anticipate challenges and problem-solve independently and resourcefully.
  • Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
  • Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Proficient in Microsoft Office Suite.
  • Ability to travel out of state and overnight.
  • Commitment to company values.

Interested candidates can email resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .    


Position: AMC Technology Director
Status: Full time
As a Technology Director you are responsible for:

  • Leads technology team in advancing client and AMC business goals by fostering collaborative partnerships with internal and external constituents, including client and service teams, Business Analyst(s) and AMC Technology Steering Committee.  
  • Aligns current systems and third party solutions to create cost-effective, revenue producing models fully integrated with the AMC database solution – Personify.
  • Performs industry specific environmental scanning, internally and externally, on existing and new technology and products; educate senior leadership.
  • Recommends for the AMC Technology Steering Committee’s consideration, future technology opportunities that will advance client and AMC business goals. 
  • Develop and foster a presence in the non-profit association community by participating in appropriate events, speaking engagements and publishing articles. 
  • Provides day to day management of team including systems/infrastructure, data/business intelligence, applications development and help desk functions.
  • Develops and implements a strategy for assigning projects that utilizes staff resources most effectively and efficiently, in alignment with client and AMC business requirements. 
  • Monitors workloads to ensure that work is appropriately distributed, commensurate with skills and requirements. 
  • Management of team: provide day to day supervision ensuring appropriately distributed workloads commensurate with skills and requirements as well as professional development including setting expectations and goals, monitoring progress, identifying training needs and all other aspects of the AMC Talent Development process.
  • Implements best practice processes, standards and quality controls that increase organization’s operational maturity, operational performance, project delivery and software quality
  • Develops and maintains necessary documentation systems and processes that ensures all applications, systems, hardware, and processes are identified, understood, and available for reference
  • Maintains relationships with vendors and ensures proper contractual agreements are maintained and followed
  • Working with the ITSC, develops tactical and strategic plans for internal and architectural area of IT

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree required. Master’s degree is preferred.
  • Minimum 5+ years of experience in IT field,
  • Excellent interpersonal and communication skills.
  • Solid understanding of current applications and technology trends, including AMS, CMS, Personify, e-commerce, data/business intelligence, and eLearning solutions.
  • Understanding and experience in working with Associations or not for profit organizations; multi-client experience is a plus.
  • Ability to exercise strong judgment in analyzing, evaluating and solving problems of a difficult procedural, administrative, organizational or technical nature.
  • Management skills: Problem solving, decision making, time management, strategic thinking, interpersonal communications, organization.
  • Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
  • Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Ability to organize and manage multiple projects/priorities.
  • Commitment to company values.

Interested candidates can email resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Position: Editorial/Communications Intern
Status: Part time
As an Editorial/Communications Intern you are responsible for:

  • Editing content according to AMC, American Psychological Association (APA), American Medical Association (AMA), and Associated Press (AP) style.
  • Using Joomla! content management system and html to format e-newsletters and update website content.
  • Adhering to deadline, budget, and quality expectations.
  • Writing for e-newsletters, the web, and other projects as needed.
  • Editing, assisting, and overseeing the publishing of promotional material related to conferences, tradeshows, products, and continuing education events.
  • Proofreading and working with authors to resolve questions generated during the editing process. Incorporating changes using InDesign software.
  • Maintaining consistent communication with internal stakeholders
  • Styling manuscripts and tables, corresponding with volunteers, and obtaining copyright transfer agreements.

The ideal candidate will have the following requirements and demonstrated experience:

  • Three years of completed course work in an English, communications, or journalism bachelor’s degree program.
  • Experience copyediting and proofreading.
  • Familiarity with APA, AMA, or CMS style guides.
  • Knowledge of publishing processes.
  • Ability to work effectively both independently and within a team.
  • Excellent interpersonal and communication skills and a strong customer service attitude.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Knowledge of Microsoft Office suite, content management systems, basic .html, and Adobe Creative Suite.

Interested candidates can email resumes to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Position: Business Analyst
Status: Full time
As a Business Analyst you are responsible for:

  • The Business Analyst assists clients and AMC to identify business rules, processes and resources in order for the clients and AMC to achieve their strategic business goals.   This includes providing analysis, business process mapping, prototype development, functional design, documentation, and consulting leadership throughout all phases of business planning.
  • Ongoing collaboration with clients and other relevant internal or external constituents, including third party vendors, volunteer or committee members, etc. 
  • Provides training and development to increase client and end-user understanding of tools, processes and solutions proposed, developed and launched.  
  • Facilitates discussion and documents decisions and actions that impact staff resources, external consultant costs, system costs as well as timeline impacts to the project.
  • Plans for time/resource impacts to real or potential short range and long range concerns.
  • Facilitates discussions and provides a thorough analysis of the problem/opportunity through requirements gathering and issue tracking.
  • Provides documentation throughout all phases of the project to ensure alignment with goals; as well as evaluation and replication as required.
  • Provides recommendations that may impact scope/timeline or resources for a project.
  • Works with the project team to ensure alignment of project scope to business goals.
  • Recommends course changes based on misalignment of the project.
  • Provides communication, analytical and problem-solving skills to help support the development process and to ensure that project deliverables are met according to specifications.
  • Works closely with the project manager to ensure "one voice" in the project's execution.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree and or equivalent experience is required.
  • Minimum of three years of experience in a Business Analyst role, with demonstrable leadership experience in working with clients to identify solutions in order to achieve business goals.
  • Experience with Association Management Software (AMS) preferred. 
  • Experience working for or with associations, professional societies or trade organizations. 
  • Demonstrated experience in business process analysis and re-engineering and structured methodology documentation (Data Flow Diagrams).
  • Understanding of the principals of accounting and/or experience implementing accounting packages is highly desirable.
  • Experience in developing data structures (tables, attributes, keys, relationships) and perform relational database design and entity relationship modeling.
  • Knowledge of Microsoft technologies, Personify databases preferred.

Attributes:

  • Project Management - Identify and plan critical tasks and timelines; determine roles and responsibilities of team members; and monitor project progress.
  • Communication - Apply effective verbal, written, and interpersonal communication skills and methods to ensure clear understanding of goals, process, requirements and resource needs in order to achieve the business goals and deliverables for the project. 
  • Innovation - Able to think creatively and apply new ideas to advance project goals and objectives.  Solutions focused yet open and adaptable to new ideas, processes and outcomes.  
  • Accountability – Able to accept responsibility and be accountable for successful completion of all phases of project.  Ensure that all team members have clearly defined roles and accountabilities as well.
  • Collaboration – Assists clients in defining business goals and mobilizing appropriate team members throughout the process.  Ensure that project scope and deliverables are clear and agreed upon. 

Send resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it         


 
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